Last Updated: November 3, 2025
Look, we get it - nobody actually enjoys reading through legal stuff. But your privacy matters to us, so we've tried to make this as straightforward as possible. We're runners and coaches, not lawyers, so we'll keep it real with you.
Alright, let's break down what info we gather when you join our running community:
We're not in the business of hoarding data for no reason. Here's exactly why we need your information:
Creating personalized running programs, tracking your progress, scheduling sessions, and basically making sure you're getting the coaching you signed up for. Can't really do our job without knowing who you are and what you need.
Sending you reminders about upcoming sessions, updates about schedule changes, race day tips, nutrition advice, and yeah - occasional promotions for new programs that might interest you. You can opt out of the marketing stuff anytime.
We need your health info to keep you safe during training. If you've got a dodgy knee or heart condition, we need to know so we don't push you too hard. Plus, emergency contacts are crucial if something goes sideways during a session.
Pretty straightforward - we need to charge you for services and keep records for accounting purposes. Canadian tax law and all that fun stuff.
Looking at aggregate data to see what's working and what's not. Like, if everyone's struggling with the same hill workout, maybe we need to adjust it. We use anonymized data for this stuff.
We're not selling your info to random companies - that's not our style. But we do need to share certain data with some trusted partners:
If you're working with us on injury recovery or specialized training, we might need to coordinate with your physio, doctor, or sports medicine specialist - but only with your explicit permission, of course.
If we're legally required to hand over information (like a court order or regulatory request), we gotta comply. We're not trying to get in trouble with Canadian authorities.
In the unlikely event we sell the business or merge with another company, your data would transfer to the new owners. We'd let you know if this happens.
This stuff's pretty sensitive, so we're extra careful with it. Your health information falls under special protection in Canada.
Your health data is stored in encrypted databases with restricted access. Only your assigned coaches and relevant staff members can see it, and they're all bound by confidentiality agreements.
You can request to see, update, or delete your health information anytime. We keep it only as long as necessary for your training and for legal record-keeping requirements (usually 7 years for medical records in BC).
Yeah, we use cookies - not the delicious kind, unfortunately. These are small files that help our website work better and remember your preferences.
These keep our site functional - stuff like remembering you're logged in or what's in your booking cart. Can't really run the website without these.
We use these to see how people use our site - which pages are popular, where people get stuck, how long they hang around. Helps us make improvements. This data is anonymized, so we're not tracking YOU specifically, just general patterns.
These help us show relevant ads if you see our stuff on social media or other websites. You can opt out of these through your browser settings.
Most browsers let you control cookies through settings. You can block them, delete them, or get notified when sites try to set them. Just know that blocking essential cookies might make parts of our site not work properly.
Under Canadian privacy law (PIPEDA and BC's privacy legislation), you've got some solid rights when it comes to your personal data:
You can ask to see what personal info we have about you. We'll provide it within 30 days, usually free of charge.
If something's wrong or outdated, you can ask us to fix it. Super important for health and contact info.
Want us to delete your data? We'll do it, unless we need to keep it for legal reasons (like tax records).
Don't want marketing emails? No problem. Every email has an unsubscribe link. You'll still get important stuff about your sessions though.
You can get a copy of your data in a format that's easy to move to another service if you want.
If you think we've mishandled your data, you can file a complaint with the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, just shoot us an email at info@runeatdyssey.info or give us a call. We'll handle it promptly.
We take security seriously. Here's what we do to protect your info:
Security's a team effort. Here's how you can help:
We don't keep your data forever. Here's our retention schedule:
| Data Type | Retention Period |
|---|---|
| Active membership records | Duration of membership + 1 year |
| Health & fitness assessments | 7 years (BC health records requirement) |
| Financial records | 7 years (tax law requirement) |
| Marketing communications data | Until you unsubscribe or request deletion |
| Website analytics | 26 months |
| Email correspondence | 3 years |
After these periods, data's either securely deleted or anonymized so it can't be traced back to you.
Our website might link to other sites or services - like social media, race registration platforms, or fitness tracking apps. Once you